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Patient Information
What to Bring to Your Appointment Insurance and Payment Information Privacy Practices We realize that our patients' time is valuable, and we make every effort to see patients at their scheduled appointment time. We ask that patients provide as much advance notice as possible when running late for an appointment or when cancelling. With this advance notice of cancellation, the time can be scheduled for another patient. What to Bring to Your Appointment If you are a first-time patient, please plan on arriving early to complete a patient registration form. Please bring the following items to the appointment:
Insurance and Payment Information We are participating providers for Medicare and most other major insurance plans. However, due to the large number of patients we see and the many different and varied insurance plans we accept, it is impossible for us to be familiar with all the particular aspects of each and every policy. It is thus, the responsibility of each patient to be familiar with the specifics of their particular policy and to obtain referrals or authorization (prior to your appointment with us) if your insurance requires one to see a specialist. If you are unsure if you need a referral in order to make an appointment or to have a particular service, test, lab work or procedure covered, YOU are responsible for contacting your insurance company to determine if they will pay for this service. They have a toll-free number located on the back of your insurance card. While we are happy to file your insurance for you at no charge, we do so as a courtesy. Your copay and any deductible amounts are due on the date of service/date that you are seen. We do not bill for you for your copay and we ask that you come prepared to pay your copay on every visit. Once your insurance pays on your claims, you are responsible for any unpaid balance not covered or applied to your deductible. We now offer CareCredit® - interest free and other option payment plans. It is the patient's responsibility to follow up with your insurance company to ensure that they pay in a timely manner. It is our office policy to bill the insurance balance to the patient after 90 days and we have made several reasonable attempts to obtain payment from the insurance company. It is also your responsibility to keep us informed whenever your insurance changes or there is a change in your coverage. If you have any other questions regarding our office insurance policy, please feel free to contact Misti Collins in our insurance department.
Notice of Privacy Practices for Foot and Ankle of West Georgia, P.C.
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